Blog de contracargos
Our blog teaches you everything you need to know about chargebacks and the payment industry. As well as some case studies from us.
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How to Streamline Refund Processes to Avoid Chargebacks
A fast, visible refund workflow gives customers a clear alternative to filing a chargeback and shows merchants where delays create disputes.
PayPal Refund Scams: How to Spot Them and Protect Yourself
PayPal refund scams exploit fake payments, overpayment requests, and off-platform pressure, and merchants can stop them by verifying transactions inside PayPal before returning money or goods.
Adyen Chargebacks: Fees, Reason Codes, and Second Chargebacks Explained
Adyen chargebacks follow the card networks' reason codes and defense process, with fees, deadlines, second chargebacks, and arbitration determining whether a case is worth fighting.
What Is an ARN (Acquirer Reference Number)?
An acquirer reference number is the 23-digit identifier banks use to trace a card payment or refund, and it differs from a STAN, RRN, and merchant transaction ID.
Affiliate Fraud: What It Is and How It Becomes a Chargeback
Affiliate fraud creates false or stolen-card conversions that can surface as chargebacks, and referral, device, fulfillment, and account records supply the evidence a merchant needs.
Does Authorize.net Handle Chargebacks? Credit Card vs. eCheck
Authorize.net records payment activity but its merchant service provider handles card chargebacks, while eCheck returns follow a separate, final ACH process.
What Is a Payment Processor? How It Works and How to Choose One
A payment processor authorizes card payments and settles funds, and a useful choice depends on the pricing model, merchant-account setup, and chargeback terms rather than the headline rate.
Chargeback Arbitration: Costs and When to File
Chargeback arbitration is the binding final dispute stage, and its network-specific fees, filing windows, and expected recovery determine when an acquirer should file.
Braintree Chargebacks: Fees, Timelines, and Prevention
Braintree chargebacks carry fees and case-specific response deadlines, so matching evidence to the reason code and fixing descriptor and prevention gaps protects both revenue and account standing.
Chargeback for Services Not Rendered: What to Do
A services-not-rendered chargeback alleges that promised work never happened, and the applicable network code, filing window, and shared delivery record determine how a customer or merchant should act.
What's the Shopify Chargeback Fee in 2026?
Shopify charges a flat $15 chargeback fee per dispute on US Shopify Payments accounts (more for other settlement currencies), refunded only if the merchant wins, with the bigger cost being the card network monitoring-program fines that stack on top once a merchant's dispute ratio crosses a threshold.
What the MATCH List (TMF) Is and How to Get Off It
The MATCH list records merchants terminated by an acquirer, and removal depends on correcting the termination cause and getting the reporting acquirer to update the record.
What Is Ethoca Consumer Clarity?
Ethoca Consumer Clarity shares merchant and order details with a cardholder's bank before a dispute, helping resolve confusion without a chargeback.
How Often Do Merchants Win Chargeback Disputes? (2026 Data)
Merchant chargeback win rates vary by evidence quality, reason code, and dispute stage, making a response-rate benchmark more useful than a single universal percentage.
Shopify NDRP: What It Means and How to Exit
Shopify NDRP automatically resolves eligible Shopify Payments disputes before a formal chargeback, and the three-part order check identifies the right path toward exit.
Reasons Chargebacks Get Denied and What to Do Next
Chargebacks get denied when the claim, evidence, or filing window fails the network's rules, and the next step depends on whether the gap can still be corrected or escalated.
What Is a Merchant ID? Definition, Format, Chargeback Risk
A merchant ID (MID) is a unique number that helps route payments to the right merchant account. It ensures smooth communication between all parties in a transaction. Keep reading to learn why they’re critical for doing business.
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Chargeback Rebuttal Template: Match Evidence by Reason Code
A chargeback rebuttal works when its evidence answers the reason code's exact claim, using a concise letter and records the issuer can verify.
Friendly Fraud Prevention: 7 Ways to Stop It
Friendly-fraud prevention combines recognizable billing, refund access, transaction evidence, and alerts to stop valid customers from disputing legitimate charges.
What Is CDRN? Cardholder Dispute Resolution Network
CDRN is one of Verifi's pre-dispute alert network, giving eligible merchants a short window to refund a cardholder before a chargeback is filed.
Best Shopify Chargeback Prevention App in 2026
This guide compares the best fraud prevention apps for Shopify. Keep reading to find ways to reduce fraud.
Debit Card Chargebacks: The Full Guide
Debit card chargebacks follow different consumer-protection rules and evidence windows than credit-card disputes, so merchants need network-specific response records and prevention controls.
Chargeback Companies: How to Choose the Right One (2026)
Chargeback companies differ by whether they prevent disputes, fight filed cases, or guarantee fraud outcomes, so merchants should compare intervention point, pricing, and proof before buying.
Chargeback Process Flow: The 8 Stages, Explained
The chargeback process moves through eight stages from a cardholder claim to a final network decision, showing exactly when a merchant can refund, respond, or escalate.
Chargeback Prevention: How Alert-Based Prevention Works
Main summary: Chargeback alerts let merchants refund disputes before they file, with network coverage, operating steps, and the limits alerts do not solve.
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