7 Best Chargebacks911 Alternatives to Consider

As someone who used to manage an online shop, I’ve dealt with chargeback prevention. I considered Chargebacks911 but decided against it.

I want to use this guide to compare Chargebacks911 against other potentially better services.

Chargebacks is the best overall alternative because it’s more reasonably priced for businesses of all sizes.

This allows folks to prevent chargebacks without going broke trying to do so.

Learn more about it. Or keep reading to see what it does.

Let’s do this.

Alternatives to Chargebacks911

Here are your alternatives:

1. Chargeback: Best overall
2. Chargeflow: Best all-in-one alternative
3. Kount: Best for fraud reduction
4. Signifyd: Best for fraud prevention
5. SEON: Best for testing features
6. ChargePay: Best for small businesses
7. Chargeback Gurus: Best secondary option

I’ll use these sections to blabber about the following aspects of each product:

• Pros and cons
• Who (or what industry) it’s best for
• General comments
• Noteworthy features or unique selling points

Use all the information provided to see if you can find a worthy alternative.

Don’t know what to look for?

Use this guide as a starting point.

Let the games begin.

1. Chargeback: Best Overall

• Services:
  • Alerts
• Best for: SaaS & media products (low fulfillment cost products)

Pros:

• Smooth signup process
• Specialization in alerts
• Integrates with many payment processors
• You only pay when receiving an alert

Cons:

• Only offers dispute alerts

Chargeback is best for someone who primarily wants dispute alerts and nothing else.

Consider one of the competing sites below if you want more than alerts.

Chargebacks911 does offer chargeback alerts through their network inquiry solutions. But it’s bundled with other services like:

• Dispute representment;
• Diagnosing chargeback sources;
• And more

I wouldn’t like this for 3 reasons as someone who sells things online.

1: I’d have to pay more since everything’s bundled.

2: They don’t specialize in chargeback alerts.

Because they don’t, they allegedly won’t focus as much on optimizing the ways merchants receive dispute alerts.

For instance, having a better dashboard.

3: I’d highly recommend going with a chargeback analyst over a software provider. They’ll be more thorough with preventing chargebacks.

And they (hopefully) won’t end up in a lawsuit against the US FTC.

Having an analyst ensures that everything’s done by the books regarding chargeback representment. Because by interfering with the chargeback process, you are “undermining consumers’ rights.”

As quoted by the FTC.

I won’t comment any further on the lawsuit. However. You should be careful regarding services like that.

Also, chargeback prevention is better than paying for chargeback help. Especially considering that the industry average win rate is around 30%.

And what’s what Chargeback focuses on. Prevention.

There’s a caveat…

Alerts aren’t ideal for e-commerce merchants who run on low margins. Or similar low-margin industries.

Because you may lose more since the alert itself could cost more than the item’s value.

If your chargeback rate is high (at least 0.65%), you might want to consider alerts, anyway. At least until you get yourself under that threshold.

The consequences of having too high of a chargeback rate outweigh the costs of these alerts.

You’re probably reading this and saying, “Of course, he’s recommending the platform he’s writing for.”

Yeah. I am.

As someone who used to sell stuff online, I wish I’d had a way to detect potentially bad transactions.

Also, I’m just a writer. I don’t make commissions per signed-up account. I have no incentive to tell you to only choose them.

Chargeback doesn’t have the most features. I prefer this considering the number of companies that use feature creep to make their products look more appealing.

We do have integrations with these platforms, though

• Stripe
• Shopify
• PayPal
• Chargebee
• Recurly
• Braintree

And we have partnered with all the major alert enrollments:

1. RDR
2. CDRN
3. Ethoca

This ensures coverage among most card networks.

Interested? Try Chargeback and see the results.

If you’re after a more comprehensive solution, consider the next pick.

2. Chargeflow: Best All-in-One Alternative

• Services:
  • Alerts
  • Management
  • Dispute response generator
• Best for: E-commerce stores who sell high-ticket items

Pros:

• More transparent with pricing
• Easier to get started
• More integrations with alerts

Cons:

• Limited focus on manual intervention

Chargeflow is best for businesses that want a mixture of dispute representation automation and alerts.

It’s also a better non-enterprise option due to its ease of use. Though, they also offer enterprise pricing.

Regardless:

Their base price of paying a percentage of the disputes you win has a use case.

For instance, it’s better for merchants selling lower ticket items. Strictly relying on responses can become costly if you have alerts for many $1 orders.

It’ll use features like ChargeResponse. This gathers evidence from various areas and adds it to your representment package.

This can help ensure you don’t miss any evidence.

Then, they offer chargeback alerts. These work just like the alerts in the Chargeback tool. They notify you when a customer has an issue with a transaction.

These typically cost more per alert than alternatives like Chargeback and Chargeblast.

There’s nothing much else to it.

For non-enterprise businesses, Chargeflow provides a complete solution.

You can manage disputes and alerts within one platform.

Chargebacks911 is better suited for larger enterprises needing more customization.

But Chargeflow's ease of use and automation give it an edge for most businesses.

It doesn’t do so well with fraud prevention, though.

Check out a separate piece I wrote on Chargeflow alternatives for more information on the software.

This next pick makes up for that.

3. Kount (Formerly Midigator): Best for Fraud Reduction

• Services:
  • Alerts
  • Management
  • Dispute response generator
  • Fraud prevention
  • Account protection
• Best for: All-in-one solutions for large businesses

Pros:

• Offers real-time notifications for chargebacks.
• Provides detailed win/loss reporting.
• Easy to scale through automation.

Cons:

• Pricing varies depending on several factors.
• Extensive integration work might increase costs.

Kount is best for businesses that need scalable chargeback management and real-time notifications.

Kount and Chargebacks911 cater to different needs.

Kount provides fraud detection and chargeback management.

It offers detailed reporting and real-time alerts. This makes it good for companies needing fast responses. It also scales easily, helping businesses with high growth.

Chargebacks911 focuses on understanding the source of chargebacks. It helps businesses detect friendly fraud and provides merchant audits.

Both features help sellers find weak spots in their systems to reduce the rate of chargebacks.

They also offer:

• Visa Rapid Dispute Resolution; and
• Verifi Order Insight and Ethoca Consumer Clarity for order validation

These help prevent chargebacks by addressing buyer issues before they escalate to disputes.

However:

Kount’s pricing structure is more transparent. Though, it’s $1,000 a month if you don’t use specific payment processors (e.g., Shopify).

Chargebacks911's pricing is less transparent, which may concern small businesses.

Kount also provides tools for fraud prevention. This makes it suitable for merchants who face both chargeback and fraud issues. 

Its data analysis and automation also make it easy to manage and scale.

Chargebacks911's focus on audits makes it better for businesses needing deep insights.

It’s suited for companies dealing with many chargebacks from various sources.

Kount is an Equifax subsidiary, though. And if you’re familiar with the Equifax data breach of 2017, you might want a different option.

And a better option I have.

4. Signifyd: Best Fraud Prevention With Chargeback Protection

• Services:
  • Alerts
  • Management
  • Dispute response generator
  • Fraud prevention
  • Account protection
• Best for: All-in-one solutions for large businesses

Pros:

• Provides automated chargeback representment.
• Offers chargeback protection with a financial guarantee.
• Optimizes authorization rates through direct connections with issuing banks.

Cons:

• Pricing is not transparent.
• May be less suitable for small businesses due to complex pricing models.

Signifyd is best for businesses needing full chargeback protection and real-time fraud prevention.

It provides automated chargeback protection and fraud prevention.

This is ideal for businesses needing protection from fraud and non-fraud chargebacks.

Its connection with banks also optimizes authorization rates. This can increase conversions since it reduces false positives.

Chargebacks911 focuses on understanding the root cause of chargebacks.

It helps businesses manage chargebacks by identifying friendly fraud and offering audits. This makes it suitable for businesses needing deep insights into their chargeback data.

Unlike Signifyd, Chargebacks911 uses manual processes to fight chargebacks.

This might suit businesses that prefer a more hands-on approach.

When comparing Signifyd to Kount, Signifyd offers a more comprehensive protection model.

Kount focuses on fraud detection and chargeback management. Meanwhile, Signifyd provides a financial guarantee.

Shifting liability away from the merchant.

This makes Signifyd a better choice for businesses that want to minimize risk.

Compared to Chargeflow, Signifyd stands out with its real-time fraud prevention.

Chargeflow focuses on automating the dispute process, which is valuable.

But it doesn’t offer the same level of protection as Signifyd.

Signifyd is a better choice for businesses that need automated protection and want to shift liability. It’s also a strong option for those looking to optimize their authorization rates and boost conversions. 

What if you aren’t a super profitable business? No worries.

5. SEON: Best for Testing Features

• Services:
  • Alerts
  • Management
  • Dispute response generator
  • Fraud prevention
  • Account protection
• Best for: All-in-one solutions for large businesses

Pros:

• Focus on pre-transaction fraud prevention
• Digital footprint analysis for enhanced risk assessment
• Flexible integration options

Cons:

• Less emphasis on post-transaction chargeback management
• May require additional tools for complete chargeback handling

SEON is best for e-commerce businesses seeking end-to-end fraud protection.

It focuses on pre-transaction fraud prevention through digital footprint analysis and device fingerprinting.

For merchants dealing with high chargeback rates, Chargebacks911 may be the better choice. Due to its expertise in chargeback resolution and its relationships with card networks.

Businesses looking to prevent fraud before it occurs might find SEON more suitable.

Their risk scoring allows sellers to adapt their fraud prevention strategies to many situations.

This can be great for businesses operating in niche markets or those with unique risk profiles.

Chargebacks911 offers a more comprehensive solution for post-transaction issues. This makes it a strong choice for businesses that struggle with friendly fraud or complex chargeback scenarios.

When compared to Kount and Signifyd, SEON stands out for its ability to detect fraud based on online behavior patterns.

Kount offers a broader range of fraud prevention tools.

Meanwhile, Signifyd provides chargeback protection.

The choice between these platforms depends on a merchant's needs:

• SEON: Businesses prioritizing pre-transaction fraud prevention.
• Chargebacks911: Those dealing with high chargeback rates.
• Kount or Signifyd: Enterprises seeking a complete fraud and chargeback solution.

You should have more than enough options for fraud prevention.

Let’s move on to a dispute management tool.

6. ChargePay: Best for Smaller Businesses

• Services:
  • Alerts
  • Management
  • Dispute response generator
• Best for: E-commerce stores who sell high-ticket items

Pros:

• Real-time chargeback alerts
• Integrated fraud detection system
• User-friendly dashboard for dispute management

Cons:

• Limited customization options for risk scoring
• Fewer integrations with e-commerce platforms

ChargePay is best for small to medium-sized businesses that want a straightforward solution.

ChargePay focuses on providing real-time alerts and a fraud detection system. This combination allows merchants to address potential chargebacks before they escalate. 

Chargebacks911 offers a broader range of services, including chargeback representment and analytics.

ChargePay's user interface stands out for its simplicity.

Merchants can do the following from their dashboard:

• View alerts;
• Manage disputes; and
• Monitor fraud patterns

This approach can save time for businesses with limited resources.

Chargebacks911 provides more in-depth analytics and reporting features. This may benefit larger enterprises with complex needs.

For fraud management, ChargePay integrates detection tools directly into its platform. This integration allows merchants to address fraud and chargebacks in one place.

ChargePay's pricing model is more straightforward, making it attractive for smaller businesses.

Again, Chargebacks911 is better for larger businesses.

Regarding integration, Chargebacks911 supports a broader range of e-commerce platforms and payment processors.

ChargePay's integration options are growing but remain limited compared to Chargebacks911.

Merchants should consider the following before deciding between ChargePay and other platforms:

• Business size;
• Transaction volume; and
• Specific chargeback issues

However. ChargePay's flexibility makes it a great choice for businesses looking for a streamlined solution.

Don’t like ChargePay?

Here’s one more option.

7. Chargeback Gurus: Best Secondary Option

• Services:
  • Alerts
  • Management
  • Dispute response generator
• Best for: E-commerce stores who sell high-ticket items

Pros:

• Customizable chargeback alerts
• Order Intelligence analytics
• Cost-saving alert management

Cons:

• Limited information on alert specifics
• Potential learning curve for advanced features

Chargeback Gurus is best for merchants who want control over their alerts and deep insights into their order data.

Chargeback Gurus stands out with its customizable alert system.

Merchants can disable alerts that don't prevent chargebacks, which can lead to cost savings. This feature isn't available with Chargebacks911, potentially resulting in unnecessary alert fees.

The Order Intelligence feature from Chargeback Gurus provides merchants with in-depth analytics.

This allows businesses to analyze their order data and identify patterns that may lead to disputes.

Both platforms provide chargeback alerts.

However:

There’s not much else that’s special about Chargeback Gurus. It’s an alternative.

And that’s about it.

Wrapping Up

Most of these solutions will come in after a chargeback happens.

While some have preventatives (fraud and/or alerts), those will add costs. That’s why you might be better off considering prevention instead of a reactive approach.

That’s where we come in. We offer dispute alerts to help you deal with chargebacks before they occur.

Learn how we can help.