5 Best Chargeblast Alternatives to Consider

I've been in the trenches of online retail, so I know a thing or two about chargebacks. I checked out Chargeblast, but it didn't tick all my boxes.

I figured, why not compare Chargeblast with some other options? Maybe we'll find a hidden gem.

Chargeback is the best overall alternative because it offers the same service, but with added perks.

Such benefits are ideal for businesses that need more integrations or want to save time with automatic refunds for CDRN and Ethoca alerts.

Check out how it works.

Or keep reading to learn more.

Alternatives to Chargeblast

Here are the alternatives to consider:

1. Chargeback: Best overall
2. Chargeflow: Best for chargeback management
3. Chargebacks911: Best for enterprise use
4. Signifyd: Best for fraud prevention
5. SEON: Best for smaller businesses

For each service, I'm going ramble on about:

• The good, the bad, and the ugly
• Who should use it (and who shouldn't)
• My two cents
• Any cool features that make it stand out

Take all this info and see if you can spot a winner that beats Chargeblast.

Don’t know what to look for with software?

We have a guide that’ll put you in the right direction.

Let's get this show on the road.

1. Chargeback: Best Overall

• Services:
  • Alerts
• Best for: SaaS & media products (low fulfillment cost products)

Pros:

• Has integrations that Chargeblast doesn’t

Cons:

• Still missing some integrations

Chargeback is best for SaaS companies and digital product sellers that need integrations with particular processors (e.g., Chargebee).

Both enrollments usually require merchants to manually refund transactions. However, Chargeback will handle those refunds on your behalf.

Note: Enrollments are alerts from platforms like CDRN.

Chargeback also offers competitive pricing compared to Chargeblast, especially if you have many chargebacks.  

Moreover:

It’ll take Chargeback less time for alerts to go live.

Let’s look at Chargeblast’s times:

In case you can’t see the image, the times are as follows:

• RDR: 2 weeks
  • 10 days for Chargeback
• CDRN: 48 hours
  • Up to 12 hours for Chargeback
• Ethoca: 24 hours
  • Up to 12 hours for Chargeback

This allows you to receive alerts sooner. The sooner you can do this, the quicker you can reduce chargeback rates.

I also experimented to see the setup from a merchant’s perspective.

Yeah, Chargeblast’s process was straightforward, but they don’t explain why you need to provide certain information.

Chargeback does.

If I were a merchant new to the world of chargebacks, I’d want to know this stuff. And I would like to know why Chargeback needs this information.

Here are great use cases for Chargeback:

• Uses Chargebee or Recurly
• Wants an easier-to-use dashboard

And I’d recommend Chargeblast to these folks:

• Want to receive alerts via Discord or Slack
  • Chargeback is working on Slack integration
• Needs an API
• Uses Mamo, Checkout Champ, or Shopify
  • Chargeback is working on a Shopify app

Yes. I am recommending the product of the company that I’m writing for.

However.

As someone who sells stuff online, I want to find tools that give me the best bang for my buck.

Chargeback is one of them.

Is it the best for dealing with chargebacks in my use case? No.

Because I focused on selling physical products — many of which had low margins and didn’t cost much.

If I would have had to pay per alert for these products, I would have gone broke.

That said, if I sold SaaS products or media, with low to zero cost in delivery, Chargeback would be perfect.

If my chargeback rate approached the Visa Dispute Monitoring Program warning threshold (0.65%), I would have also gone with the alerts regardless.

Because it’s better to pay a bit now than to suffer the consequences of that program…

If you don’t need alerts now, at least keep Chargeback in mind for when you do.

That’s what I’m doing.

I won’t tell you that it’s better than Chargeblast in every area. It does have useful use cases, though. And I highly recommend it.

You'll want to consider the next pick if you’re looking for more than just alerts.

Try out Chargeback and see if you like it.

2. Chargeflow: Best for Chargeback Management

• Services:
  • Alerts
  • Management
  • Dispute response generator
• Best for: E-commerce stores who sell high-ticket items

Pros:

• AI-powered dispute response generator
• Automatic refunds for chargeback alerts
• Pay-per-success pricing model

Cons:

• Higher alert costs for low-volume merchants
• Pricing structure complexity

Chargeflow suits merchants who want AI-driven chargeback responses and are willing to pay for results.

Chargeflow uses AI to create dispute responses, drawing from many data points. This method fits merchants who need strong evidence for chargebacks.

I recommend against using automated representment tools. These tools have the potential to input false information.

Anyway.

For the representment tool, Chargeflow's model charges a percentage of recovered funds. Then, they’ll charge alert fees that decrease with volume. 

Chargeback and Chargeblast deliver much cheaper alerts.

Chargeblast connects with tools like Discord and Slack, allowing team collaboration on disputes. 

Chargeflow focuses on automating the process, including refunds for certain alerts. This difference matters for how a company handles disputes.

The choice between these platforms depends on:

• Company size;
• Chargeback volume; and
• Preferred management style

If you only need alerts, opt for Chargebacks or Chargeblast.

Chargeflow's better because of its AI-driven approach to representment. Its performance-based pricing also appeals to sellers seeking to minimize manual work.

I recommend hiring a chargeback analyst instead. They’ll do a better job at providing insights to reduce chargebacks.

They can also adapt to various industries that have unique needs.

Chargeblast offers wider integrations and fixed costs, suiting businesses with stable chargeback rates.

The fixed costs are also better for e-commerce sellers who aren’t using alerts as a dispute prevention method.

Instead of taking a fixed amount per alert, you pay a percentage of the won funds.

It’s a win-win scenario.

If you lose, you don’t pay. Thus, it’s in Chargeflow’s best interest to win disputes.

This guide isn’t big enough to provide all information for Chargeflow.

Check out a separate guide I wrote that compares it to similar solutions.

Are you a bigger business? You might prefer this next option.

3. Chargebacks911: Best for Larger Businesses

• Services:
  • Alerts
  • Management
  • Compliance check
  • Dispute source finder
  • Representment help
• Best for: Comprehensive solution for large businesses

Pros:

• A lot of chargeback prevention tools
• Compliance and audit services

Cons:

• Lack of pricing transparency
• Enterprise focus may not suit smaller merchants

Chargebacks911 fits large businesses that need a full-service chargeback solution. And one with advanced features.

Chargebacks911 offers a wider range of tools, including:

• Verifi Order Insight: Collects transaction details.
• Ethoca Consumer Clarity: The same as Verify, but for Mastercard.
• Compelling Evidence 3.0: Helps combat friendly fraud by observing past transactions.

These features help prevent disputes since they help customers remember their purchases. Getting rid of the potential for the customer to say, “I forgot this purchase.”

Chargebacks911 uses enterprise pricing, which can be tailored but lacks transparency. Large companies could benefit from this custom approach.

A friend of mine doesn’t have that big of a business and he got a quote from them for $1,000 a month.

This was for access to basic features and required a 12-month contract.

Not ideal…

Small businesses might find Chargeblast's model easier to budget for.

Chargebacks911 focuses on deep analysis with its Intelligent Source Detection. This difference matters for how a company handles complex fraud cases.

Their 106-point compliance check and merchant audits is also a nice touch.

It adds value for businesses in high-risk industries. Since it helps combat any weak spots the seller might have.

Note that Chargebacks911 has a lawsuit filed against them in 2023 by various US government bodies. This involved them using “deceptive tactics” to stop consumers from doing chargebacks [1].

Why recommend them, then?

Because they are a great option for larger businesses. However. The lawsuit is food for thought.

Anyway:

Check out a separate guide I wrote for alternative solutions for larger businesses.

If you’re not a business that’s scaling rapidly, or you don’t want to go with Chargebacks911, consider the next pick.

4. Signifyd: Best for Fraud Prevention

• Services:
  • Alerts
  • Management
  • Dispute response generator
  • Fraud prevention
  • Account protection
• Best for: All-in-one solutions for large businesses

Pros:

• Automated chargeback handling
• Fraud liability shift
• Real-time decision making

Cons:

• Unclear pricing structure
• May be complex for small businesses

Signifyd serves large online retailers who need advanced fraud prevention and chargeback protection.

Signifyd provides a full suite of fraud prevention services. Their system checks orders at checkout and makes instant decisions.

Making it an excellent option for sellers who want comprehensive software.

Chargeblast's pricing is straightforward with set fees for each card network.

Signifyd uses various pricing models, from flat fees to percentage of sales.

This flexibility can fit different business sizes, but makes cost comparison difficult.

Signifyd goes further than Chargeblast’s alerts by shifting fraud liability to themselves. This difference matters for how a company handles financial risk.

They guarantee against fraud and non-fraud chargebacks. Helping merchants financially when a dispute happens.

Signifyd makes decisions using a network of merchant data. This approach helps prevent fraud across multiple businesses and keeps businesses up to date with new fraud forms.

Though fraud makes up 1% of chargebacks, it costs sellers 5% of their revenue each year [2, 3].

Their focus on optimizing approval rates can also help increase sales by reducing false declines. These features benefit high-volume online retailers that don’t want to lose money from false positives.

Signifyd could fit companies looking to outsource fraud management entirely. Making it an exceptional option compared to Chargeblast.

They offer a scalable solution that adapts to transaction volumes and changing fraud patterns. This is fantastic for larger businesses.

Consider the next pick if you’re a smaller business looking for specific tools.

5. SEON: Best for Smaller Businesses

• Services:
  • Alerts
  • Management
  • Dispute response generator
  • Fraud prevention
  • Account protection
• Best for: All-in-one solutions for large businesses

Pros:

• Free tier for small businesses
• Account takeover prevention
• Customizable fraud rules

Cons:

• Limited features in free plan
• May require technical setup

SEON fits businesses of all sizes that want flexible fraud prevention tools with a low entry barrier.

It prevents account takeovers and allows custom rule creation. This helps businesses catch fraud before it leads to chargebacks.

Their device fingerprinting gathers data to support dispute handling. This can strengthen chargeback cases since you’ll have more information to determine a transaction’s legitimacy.

For instance, you can know whether a customer is buying something from an IP address near their billing address.

Unlike Chargeblast, SEON has a free tier.

This allows small businesses to start fraud prevention without cost.

As companies grow, they can upgrade to paid plans with more features. This scalability suits businesses at different stages.

SEON's focus on data collection also sets it apart from other alternatives. It gathers hundreds of data points per transaction.

This depth of information can help merchants spot patterns and prevent future fraud. Then if a dispute happens, the ability to export all data with one click streamlines the processes.

Why not use Signifyd, then?

SEON gives merchants more control.

Users can set their own rules based on transaction amounts or user behavior. This flexibility lets businesses tailor fraud prevention to their specific needs.

Signifyd's approach might work better for larger companies that want to outsource decisions.

SEON's velocity rules monitor suspicious behavior over time. This feature helps catch fraud that might slip through simple transaction checks.

It benefits businesses with repeat customers or subscription models.

The choice between SEON and other platforms depends on a company's resources and fraud types. 

SEON requires more hands-on management but offers greater customization.

This suits businesses with unique fraud patterns or those who want to keep fraud prevention in-house.

Their pricing model also allows sellers to test advanced fraud prevention without big upfront costs.

This low-risk entry point can appeal to companies unsure about investing in fraud tools. As fraud prevention needs grow, businesses can scale up their usage.

You should consider your technical capabilities when choosing SEON. Its customizable nature may require more setup than simpler alert systems.

However:

This effort can result in a more effective fraud prevention strategy tailored to the business's specific risks.

That’s it for alternatives.

What do you think?

Wrapping Up

A lot of these services play catch-up after chargebacks hit.

Some claim they can prevent issues or send alerts. But watch out — that costs extra. Why not get ahead of the game instead of always reacting?

That's our specialty. We have a system that tips you off about disputes before they blow up into chargebacks.

Are you curious how we can save you some headaches? Check out Chargeback!

Sources

• [1] Chargebacks911. Federal Trade Commission, US. 11/30/2023.
• [2] Fraud Protection. Signifyd.
• [3] Fraud Cost. Snappt. 5/20/2024.