How much do chargebacks cost your business?
Use the chargeback calculator to see how much money you will save using our chargeback prevention service.
What your average transaction value?
How many chargebacks per month?
How to calculate chargebacks cost
Calculating the impact of chargebacks on your business is pretty simple.
Start by tracking how many chargebacks you receive each month. Next, multiply this number by the average chargeback fee. And there you have it.
Another important aspect to consider is the time spent managing these chargebacks.
Our calculator doesn't convert this time into dollars. But if you want to see the cost in financial term, multiply the hours spent by the hourly wage of the person handling them.
How does this work?
You can save significantly because we transform your chargebacks into refunds. This reduces the number of chargebacks you receive, along with the associated fees.
Additionally, you won't need to spend time responding to every chargeback. However, if your average order value (AOV) is very high, it might be more cost-effective to contest the chargeback rather than issue a refund.
If you're wondering whether this approach fits your business, contact us for a quick discussion. We can help you assess the best strategy for handling chargebacks.
Frequently asked questions
Here are the most frequently asked questions we get about Chargeback.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
Yes. Use our API setup guide to get connected.
To get started, we’ll need your statement descriptor from your processor (the text that appears on cardholder statements). If you plan to use RDR, we’ll also need 4 ARNs or BINs and CAID.
For added American Express and Discover coverage, see this guide for the required information.
Setup time depends on what you’re enrolling in:
- Account onboarding: around 5 minutes
- Ethoca and CDRN alerts: typically 12 hours
- RDR alerts: typically 7 business days
See this guide for full setup-time details.
Chargeback.io (Chargeback) helps merchants prevent chargebacks by using card-network dispute alerts. When an alert arrives, you can review it or refund the order within the network’s response window so the dispute closes before it becomes a chargeback.
How it works
- Connect your store.
- Receive and resolve alerts :
- RDR: auto-refunds transactions when eligible, based on your settings.
- Ethoca and CDRN: review and refund manually, or enable automatic refunds via your payment processor integration when the transaction amount falls below your set threshold.
Lower chargebacks to cut fees, save handling time, and reduce the risk of processor account restrictions.
Decrease your dispute rate today
Join 800+ businesses using Chargeback to prevent chargebacks automatically — setup takes less than 2 minutes.
