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Credit card 

сhargeback prevention

Protect your payment processor from costly credit card chargebacks with Chargeback's prevention solutions.

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We are official Stripe and Shopify partners

Serving hundreds of businesses as official partners of Stripe and Shopify.

American Express
chargeback prevention alerts

Stay ahead of disputes with American Express chargeback alerts.

These real-time notifications let you issue refunds before transactions turn into chargebacks.

Protecting your payment processor from money holds, chargeback fees, and shutdown.

Learn more

Discover
chargeback prevention alerts

Just like American Express alerts, Discover chargeback alerts keep you ahead of disputes.

These real-time notifications let you issue refunds before transactions become chargebacks.

Protecting your payment processor from money holds, chargeback fees, and potential shutdowns.

Learn more

Visa
chargeback prevention alerts

With Visa chargeback alerts, powered by RDR and CDRN, you can stay ahead of disputes.

These real-time notifications enable you to issue refunds before transactions turn into chargebacks.

Safeguarding your payment processor from money holds, chargeback fees, and potential shutdowns.

Learn more

Mastercard
chargeback prevention alerts

Mastercard chargeback alerts, powered by Ethoca, help you stay ahead of disputes.

These real-time notifications allow you to issue refunds before transactions escalate into chargebacks.

Protecting your payment processor from money holds, chargeback fees, and potential shutdowns.

Learn more

Chargeback integrations

Chargeback integrates with all major payment processors, including Stripe, Shopify Payments, and more.

Manual Refunds

Manual refunds work with any processor, enabling Chargeback activation.

Braintree

Connect us with Braintree and effectively reduce your chargebacks.

Chargebee

Integrate Chargebee with our system to manage and reduce chargebacks effectively.

Recurly

Integrate with Recurly to get your chargeback prevention now.

Shopify Payments

Get our Shopify app and integrate it with Chargeback to reduce disputes today.

Stripe

Download our Stripe app to integrate Chargeback quickly.

Manual Refunds

Manual refunds work with any processor, enabling Chargeback activation.

Braintree

Connect us with Braintree and effectively reduce your chargebacks.

Chargebee

Integrate Chargebee with our system to manage and reduce chargebacks effectively.

Recurly

Integrate with Recurly to get your chargeback prevention now.

Shopify Payments

Get our Shopify app and integrate it with Chargeback to reduce disputes today.

Stripe

Download our Stripe app to integrate Chargeback quickly.

Integrations

Chargeback integrations

Chargeback integrates with all major payment processors, including Stripe, PayPal, Shopify Payments, and more.

Manual refunds chargeback prevention

Manual refunds work with any processor, enabling Chargeback activation.

Braintree chargeback prevention automation

Connect us with Braintree and effectively reduce your chargebacks.

Chargebee chargeback prevention automation

Integrate Chargebee with our system to manage and reduce chargebacks effectively.

Recurly chargeback prevention automation

Integrate with Recurly to get your chargeback prevention now.

Shopify Payments chargeback prevention automation

Get our Shopify app and integrate it with Chargeback to reduce disputes today.

Stripe chargeback prevention automation

Download our Stripe app to integrate Chargeback quickly.

How it works?

This is how Chargeback shields your payment processor from chargebacks.
Step 01

Detect disputes

The first step in prevention is detecting incoming chargebacks before they hit your payment processor. We make this possible through our partnerships with RDR, CDRN, and Ethoca (Visa and Mastercard solutions).

Step 02

Receive alerts

You’ll get an alert with all the transaction details before it becomes a chargeback. With 24 hours to act, you can choose to:
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1) Refund manually
2) Let our integrations auto-refund
3) Let it proceed as a chargeback if you’d rather fight it.

Step 03

Decrease dispute activity

If you choose to refund, the transaction won’t become a chargeback, which means it won’t add to your chargeback rate. This way, you protect your payment processor from money holds, chargeback fees, or even the risk of shutdown.

Testimonials

Stop answering the same questions on repeat. Increase support efficiency and save time with a community forum — built for customer support, powered by AI, and searchable alongside your.

At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Tech Innovations
USA
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Creative Solutions
Canada
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Global Enterprises
Mexico
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Design Studio
Germany
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
E-commerce Hub
China
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Tech Innovations
USA
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Creative Solutions
Canada
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Global Enterprises
Mexico
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Design Studio
Germany
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
E-commerce Hub
China

The Solutions

We offer three different solutions, each working for specific card types and locations. Choose the one that fits your needs best—or use all three for complete protection.
Ethoca (Mastercard)
Ethoca helps prevent disputes from Mastercard transactions, the coverage is worldwide.
Network coverage
Worldwide
Coverage percentage
95%
Enrollment time
Up to 12 hours
Payment gateway
Depends
RDR (Visa)
RDR helps prevent disputes from Visa transactions, the coverage is worldwide.
Network coverage
Worldwide
Coverage percentage
97%
Enrollment time
Up to 72 hours
Payment gateway
Not needed
CDRN (Visa)
CDRN operates only in the United States and covers Visa transactions.
Network coverage
United States
Coverage percentage
95%
Enrollment time
Up to 12 hours
Payment gateway
Depends
Reduce your chargbacks by up to 91%
Reduce chargebacks by up to 91% with our performance-based pricing — you only pay per alert.

Our setup is quick and easy, and you can cancel anytime.
Stop money holds or save your account
If you're in Stripe's high-risk program, we'll help you get out.

Getting out will remove any money holds and prevent account termination. Letting you process payments smoothly and without worry.
Accept more payments
Tired of blocking payments due to high chargeback rates? We can help.

By preventing chargebacks, we enable you to accept more payments without exceeding your Stripes chargeback limit.

Frequently asked questions

Here are the most frequently asked questions we get about Chargeback.

What is Chargeback?

Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks.

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We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund these transactions before they escalate into chargebacks.

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This helps reduce your chargeback rate, lower fees, and minimize potential payment processor issues.

Which integrations do you support?

Currently, we support Stripe, Shopify Payments, Braintree, Chargebee, and Recurly. We also plan to expand our integration to include Klarna and Adyen.

How much does it cost?

You're only charged when we provide an alert. And every alert is a chargeback stopped. For a more detailed overview, please visit our pricing page.

Is ongoing management required after setup?

No, there is no ongoing management needed. The setup takes just a few minutes, and then our system runs on autopilot, allowing you to focus on growing your business without distractions.

Is there an onboarding fee, contracts, or monthly minimums?

We have no onboarding fees, no contracts, or monthly minimums. Chargeback is free to start, and we only charge per alert.

What is an alert?

A chargeback alert notifies you of incoming chargebacks 24-48 hours before they're officially filed.

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This allows you to automatically issue a refund to avoid the chargeback. Reducing your chargeback rate, lowering fees, and minimizing potential payment processor issues.

How fast until we are live?

Integration with your payment processor typically takes a few minutes. Depending on the system you activate, we aim to have you live within 12 hours.

Can I cancel anytime?

Yes, you can cancel our service at any time.

200+ companies are using Chargeback

Protect your business from chargebacks today

Join the many businesses that use Chargeback to
prevent chargebacks on autopilot.

Book a demo