We are official Stripe and Shopify partners
Serving hundreds of businesses as official partners of Stripe and Shopify.
Discover
chargeback prevention alerts
Just like American Express alerts, Discover chargeback alerts keep you ahead of disputes.
These real-time notifications let you issue refunds before transactions become chargebacks.
Protecting your payment processor from money holds, chargeback fees, and potential shutdowns.
Visa
chargeback prevention alerts
With Visa chargeback alerts, powered by RDR and CDRN, you can stay ahead of disputes.
These real-time notifications enable you to issue refunds before transactions turn into chargebacks.
Safeguarding your payment processor from money holds, chargeback fees, and potential shutdowns.
Mastercard
chargeback prevention alerts
Mastercard chargeback alerts, powered by Ethoca, help you stay ahead of disputes.
These real-time notifications allow you to issue refunds before transactions escalate into chargebacks.
Protecting your payment processor from money holds, chargeback fees, and potential shutdowns.
Chargeback integrations
Chargeback integrates with all major payment processors, including Stripe, Shopify Payments, and more.
Shopify Payments
Get our Shopify app and integrate it with Chargeback to reduce disputes today.
Stripe
Download our Stripe app to integrate Chargeback quickly.
Braintree
Connect us with Braintree and effectively reduce your chargebacks.
Chargebee
Integrate Chargebee with our system to manage and reduce chargebacks effectively.
Recurly
Get our Recurly integration and get alerts on autopilot.
Slack
Get our Slack integration for all alerts sent to your Slack channel.
“Chargeback.io has been essential to our business. It safeguards our Stripe account and ensures it stays in good standing. Without it, we’d face serious challenges with payment processing.”
How it works?
This is how Chargeback shields your payment processor from chargebacks.
Detect disputes
The first step in prevention is detecting incoming chargebacks before they hit your payment processor. We make this possible through our partnerships with RDR, CDRN, and Ethoca (Visa and Mastercard solutions).
Receive alerts
You’ll get an alert with all the transaction details before it becomes a chargeback. With 24 hours to act, you can choose to:
1) Refund manually
2) Let our integrations auto-refund
3) Let it proceed as a chargeback if you’d rather fight it.
Decrease dispute rate
If you choose to refund, the transaction won’t become a chargeback, which means it won’t add to your chargeback rate. This way, you protect your payment processor from money holds, chargeback fees, or even the risk of shutdown.
The solutions
We offer three different solutions, each working for specific card types and locations. Choose the one that fits your needs best—or use all three for complete protection.
Ethoca
Ethoca prevents disputes from Mastercard transactions with worldwide coverage.
RDR
RDR prevents disputes from Visa transactions with worldwide coverage.
CDRN
CDRN prevents disputes from Visa transactions, covering only the United States.
Reduce chargebacks by up to 91% with our performance-based pricing — you only pay per alert.
Our setup is quick and easy, and you can cancel anytime.
If you're in Stripe's high-risk program, we'll help you get out. Getting out will remove any money holds and prevent account termination.
Letting you process payments smoothly and without worry.
Tired of blocking payments due to high chargeback rates? We can help.
By preventing chargebacks, we enable you to accept more payments without exceeding your Stripes chargeback limit.
Frequently asked questions
Here are the most frequently asked questions we get about Chargeback.
Yes. Chargeback alerts are the best way to keep your processor happy. Lowering your chargeback rate helps you avoid money holds, fines, rolling reserves, and even getting shut down.
Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks.
We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund these transactions before they escalate into chargebacks.
This helps reduce your chargeback rate, lower fees, and minimize potential payment processor issues.
Currently, we support Stripe, Shopify Payments, Braintree, Chargebee, and Recurly. We also plan to expand our integration to include Authorize.net and Airwallex.
You're only charged when we provide an alert. And every alert is a chargeback stopped. For a more detailed overview, please visit our pricing page.
We have no onboarding fees, no contracts, or monthly minimums. Chargeback is free to start, and we only charge per alert.
A chargeback alert notifies you of incoming chargebacks 24-72 hours before they're officially filed.
This allows you to automatically issue a refund to avoid the chargeback. Reducing your chargeback rate, lowering fees, and minimizing potential payment processor issues.
Integration with your payment processor typically takes a few minutes. Depending on the system you activate, we aim to have you live within 12 hours.
Yes, you can cancel our service at any time.
