Shopify Payments
If you’re using Shopify Payments, this app automatically refunds chargeback alerts to stop disputes before you get them — with next to zero effort required from you.
Why Shopify merchants choose Chargeback.io
Get complete Shopify Payment Dispute Protection and avoid chargebacks that hurt your payment processor.
Prevent chargebacks before they hit
- Receive real-time alerts 24–72 hours before a chargeback is received. Stop the order if not delivered!
- Automatically refund the order in Shopify before it becomes a dispute.
- These refunds don’t count toward your chargeback rate — helping you stay in good standing with Shopify Payments, Visa, and Mastercard.
Protect your Shopify Payments account
- Keep your dispute-to-transaction ratio low and avoid payment holds or merchant account shutdowns.
- Stay off the Visa/Mastercard monitoring programs that penalize high-risk stores.
- Maintain eligibility for features like Shopify Protect and future payment upgrades.
Save money on fees and penalties
- Avoid Shopify’s $15 chargeback fee for every dispute that gets prevented.
- Reduce risk of fines from card networks due to high dispute rates.
- No need to fight chargebacks manually or spend time collecting evidence.
Fully automated, next to zero manual work
- Our Shopify app works behind the scenes — set it and forget it.
- Unlike traditional chargeback response tools, this is prevention, not just fighting.
- Works 24/7 to catch and resolve disputes before they become real problems.
Fast and easy Shopify integration
- Set up in under 2 minutes. No developers, no code, no fuss.
- Works natively with Shopify Payments and supports both Verifi and Ethoca alerts.
- Just install the app, connect your account, and we’ll handle the rest
Next Steps?
Want to keep your Shopify Payments happy, and your revenue intact?
Start using Chargeback for Shopify and prevent chargebacks before they happen.
Frequently asked questions
Here are the most frequently asked questions we get about Chargeback.
Yes. Chargeback alerts are the best way to keep your processor happy. Lowering your chargeback rate helps you avoid money holds, fines, rolling reserves, and even getting shut down.
Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks.
We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund these transactions before they escalate into chargebacks.
This helps reduce your chargeback rate, lower fees, and minimize potential payment processor issues.
Currently, we support Stripe, Shopify Payments, Braintree, Chargebee, and Recurly. We also plan to expand our integration to include Authorize.net and Airwallex.
You're only charged when we provide an alert. And every alert is a chargeback stopped. For a more detailed overview, please visit our pricing page.
We have no onboarding fees, no contracts, or monthly minimums. Chargeback is free to start, and we only charge per alert.
A chargeback alert notifies you of incoming chargebacks 24-72 hours before they're officially filed.
This allows you to automatically issue a refund to avoid the chargeback. Reducing your chargeback rate, lowering fees, and minimizing potential payment processor issues.
Integration with your payment processor typically takes a few minutes. Depending on the system you activate, we aim to have you live within 12 hours.
Yes, you can cancel our service at any time.
