Shopify Payments chargeback prevention automation

We will prevent your Shopify Payments chargebacks before they happen — protecting your store.

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Prevented chargebacks

53.9K

Happy customers

200+

Lowers chargebacks by

91%

3 steps to get started

Get our Shopify app and integrate Chargeback with Shopify Payments to start preventing chargebacks on autopilot.

Step 01

Take 2 minutes to install the Chargeback App from the Shopify App Store and follow the setup process.

Step 02

Once set up, we'll start preventing chargebacks on autopilot.

Step 03

Watch as your chargebacks drop to record lows. Start accepting more payments, save on chargeback fees, and spend less time responding to disputes.

20+ supported businesses

and more to come...

Travel

Food Delivery

Digital Goods

B2B

Crypto

E-Commerce

Fintech

SaaS

Subscription

Why choose us

The benefits of chargeback

Get these benefits by choosing Chargeback.

Reduce your chargbacks by up to 91%

Reduce chargebacks by up to 91% with our performance-based pricing — you only pay per alert. Our setup is quick and easy, and you can cancel anytime.

Stop money holds or save your account

If you're in the Shopify Payments high-risk program, we'll help you get out. This will remove any money holds and prevent account termination. Letting you process payments smoothly and without worry.

Accept more payments

Tired of blocking payments due to high chargeback rates? We can help. By preventing chargebacks, we enable you to accept more payments without exceeding your Shopify Payments chargeback limit.

Stop responding to the chargebacks

Eliminate the time spent on disputes and free up valuable time for you and your team. This will save you money and time and allow you to focus on the things that grow your business.

No contract and pay per alert

We only charge you per chargeback alert we give you. This way, you only get charged based on our performance. Plus, no contracts exist, so you can cancel anytime.

Chargeback prevention on autopilot

Setting up Chargeback with Shopify takes 2 minutes, and you'll most likely be live within 48 hours. Once you've integrated and set your preferences, your chargebacks will be prevented automatically.

Frequently asked questions

Here are the most frequently asked questions we get about Chargeback.

What is Chargeback?

Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks.

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We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund these transactions before they escalate into chargebacks.

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This helps reduce your chargeback rate, lower fees, and minimize potential payment processor issues.

How much does it cost?

You're only charged when we provide an alert. And every alert is a chargeback stopped. For a more detailed overview, please visit our pricing page.

Which integrations do you support?

Currently, we support Stripe, Shopify Payments, Braintree, Chargebee, and Recurly. We also plan to expand our integration to include Klarna and Adyen.

Can I cancel anytime?

Yes, you can cancel our service at any time.

How fast until we are live?

Integration with your payment processor typically takes a few minutes. Depending on the system you activate, we aim to have you live within 12 hours.

What is an alert?

A chargeback alert notifies you of incoming chargebacks 24-48 hours before they're officially filed.

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This allows you to automatically issue a refund to avoid the chargeback. Reducing your chargeback rate, lowering fees, and minimizing potential payment processor issues.

Is there an onboarding fee, contracts, or monthly minimums?

We have no onboarding fees, no contracts, or monthly minimums. Chargeback is free to start, and we only charge per alert.

Is ongoing management required after setup?

No, there is no ongoing management needed. The setup takes just a few minutes, and then our system runs on autopilot, allowing you to focus on growing your business without distractions.

Meer dan 200 bedrijven maken gebruik van Chargeback

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