Receive real-time Slack notifications

The integration for Slack is to receive real-time notifications on Chargeback Alerts.

Prevented chargebacks

112.6K

Happy customers

200+

Lowers chargebacks by

91%

Get notified of alerts in Slack

The integration for Slack allows you to receive immediate notifications for any alerts we issue. This is great to have in case you would receive alerts that require manual attention.

No-code set up

You can seamlessly set up a Slack channel and receive notifications without any custom coding.

How to set it up

Quick and easy.

Access our platform

To start using the Chargeback integration to Slack, you need to log in or create an account on the Chargeback platform. Important: integration features are available only for registered users.

Go to integrations

After passing the onboarding, go to the Integrations page and click Connect.

Begin the process

A modal window will describe the steps you need to go through to start using the integration.

Creating a channel

Enter the name of the channel that will be automatically created and where you will receive notifications about received alerts.

Selecting a workspace

Select the workspace on the external page and confirm the granting of permissions.

All ready

After completing these steps, you will receive a notification in your Slack Workspace about the creation of a new channel.

Create account

Frequently asked questions

Here are the most frequently asked questions we get about Chargeback.

What is Chargeback?

Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks.

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We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund these transactions before they escalate into chargebacks.

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This helps reduce your chargeback rate, lower fees, and minimize potential payment processor issues.

Which integrations do you support?

Currently, we support Stripe, Shopify Payments, Braintree, Chargebee, and Recurly. We also plan to expand our integration to include Klarna and Adyen.

How much does it cost?

You're only charged when we provide an alert. And every alert is a chargeback stopped. For a more detailed overview, please visit our pricing page.

Is ongoing management required after setup?

No, there is no ongoing management needed. The setup takes just a few minutes, and then our system runs on autopilot, allowing you to focus on growing your business without distractions.

Is there an onboarding fee, contracts, or monthly minimums?

We have no onboarding fees, no contracts, or monthly minimums. Chargeback is free to start, and we only charge per alert.

What is an alert?

A chargeback alert notifies you of incoming chargebacks 24-48 hours before they're officially filed.

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This allows you to automatically issue a refund to avoid the chargeback. Reducing your chargeback rate, lowering fees, and minimizing potential payment processor issues.

How fast until we are live?

Integration with your payment processor typically takes a few minutes. Depending on the system you activate, we aim to have you live within 12 hours.

Can I cancel anytime?

Yes, you can cancel our service at any time.

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