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сhargeback prevention

Protect your payment processor from costly credit card chargebacks with Chargeback's prevention solutions.

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Somos parceiros oficiais da Stripe e da Shopify

Atendendo centenas de empresas como parceiros oficiais da Stripe e da Shopify.

American Express
chargeback prevention alerts

Stay ahead of disputes with American Express chargeback alerts.

These real-time notifications let you issue refunds before transactions turn into chargebacks.

Protecting your payment processor from money holds, chargeback fees, and shutdown.

Learn more

Discover
chargeback prevention alerts

Just like American Express alerts, Discover chargeback alerts keep you ahead of disputes.

These real-time notifications let you issue refunds before transactions become chargebacks.

Protecting your payment processor from money holds, chargeback fees, and potential shutdowns.

Learn more

Visa
chargeback prevention alerts

With Visa chargeback alerts, powered by RDR and CDRN, you can stay ahead of disputes.

These real-time notifications enable you to issue refunds before transactions turn into chargebacks.

Safeguarding your payment processor from money holds, chargeback fees, and potential shutdowns.

Learn more

Mastercard
chargeback prevention alerts

Mastercard chargeback alerts, powered by Ethoca, help you stay ahead of disputes.

These real-time notifications allow you to issue refunds before transactions escalate into chargebacks.

Protecting your payment processor from money holds, chargeback fees, and potential shutdowns.

Learn more

Chargeback integrations

Chargeback integrates with all major payment processors, including Stripe, Shopify Payments, and more.

Shopify Payments

Get our Shopify app and integrate it with Chargeback to reduce disputes today.

Recurly

Integrate with Recurly to get your chargeback prevention now.

Chargebee

Integrate Chargebee with our system to manage and reduce chargebacks effectively.

Braintree

Connect us with Braintree and effectively reduce your chargebacks.

Manual Refunds

Manual refunds work with any processor, enabling Chargeback activation.

Stripe

Download our Stripe app to integrate Chargeback quickly.

Shopify Payments

Get our Shopify app and integrate it with Chargeback to reduce disputes today.

Recurly

Integrate with Recurly to get your chargeback prevention now.

Chargebee

Integrate Chargebee with our system to manage and reduce chargebacks effectively.

Braintree

Connect us with Braintree and effectively reduce your chargebacks.

Manual Refunds

Manual refunds work with any processor, enabling Chargeback activation.

Stripe

Download our Stripe app to integrate Chargeback quickly.

Integrations

Chargeback integrations

Chargeback integrates with all major payment processors, including Stripe, PayPal, Shopify Payments, and more.

Shopify Payments chargeback prevention automation

Get our Shopify app and integrate it with Chargeback to reduce disputes today.

Recurly chargeback prevention automation

Integrate with Recurly to get your chargeback prevention now.

Chargebee chargeback prevention automation

Integrate Chargebee with our system to manage and reduce chargebacks effectively.

Braintree chargeback prevention automation

Connect us with Braintree and effectively reduce your chargebacks.

Manual refunds chargeback prevention

Manual refunds work with any processor, enabling Chargeback activation.

Stripe chargeback prevention automation

Download our Stripe app to integrate Chargeback quickly.

How it works?

This is how Chargeback shields your payment processor from chargebacks.
Step 01

Detect disputes

The first step in prevention is detecting incoming chargebacks before they hit your payment processor. We make this possible through our partnerships with RDR, CDRN, and Ethoca (Visa and Mastercard solutions).

Step 02

Receive alerts

You’ll get an alert with all the transaction details before it becomes a chargeback. With 24 hours to act, you can choose to:
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1) Refund manually
2) Let our integrations auto-refund
3) Let it proceed as a chargeback if you’d rather fight it.

Step 03

Decrease dispute activity

If you choose to refund, the transaction won’t become a chargeback, which means it won’t add to your chargeback rate. This way, you protect your payment processor from money holds, chargeback fees, or even the risk of shutdown.

Testemunhos

Pare de responder as mesmas perguntas repetidamente. Aumente a eficiência do suporte e economize tempo com um fórum comunitário, criado para suporte ao cliente, desenvolvido com inteligência artificial e pesquisável junto com o seu.

At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Tech Innovations
USA
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Creative Solutions
Canada
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Global Enterprises
Mexico
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Design Studio
Germany
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
E-commerce Hub
China
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Tech Innovations
USA
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Creative Solutions
Canada
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Global Enterprises
Mexico
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
Design Studio
Germany
At first I was skeptical when I saw this because of the low price they were offering. Because I have bought from other e-commerce services in the past and I was charged hundreds of dollars for just a store with.
E-commerce Hub
China

The Solutions

We offer three different solutions, each working for specific card types and locations. Choose the one that fits your needs best—or use all three for complete protection.
Ethoca (Mastercard)
Ethoca helps prevent disputes from Mastercard transactions, the coverage is worldwide.
Network coverage
Worldwide
Coverage percentage
95%
Enrollment time
Up to 12 hours
Payment gateway
Depends
RDR (Visa)
RDR helps prevent disputes from Visa transactions, the coverage is worldwide.
Network coverage
Worldwide
Coverage percentage
97%
Enrollment time
Up to 72 hours
Payment gateway
Not needed
CDRN (Visa)
CDRN operates only in the United States and covers Visa transactions.
Network coverage
United States
Coverage percentage
95%
Enrollment time
Up to 12 hours
Payment gateway
Depends
Reduce your chargbacks by up to 91%
Reduce chargebacks by up to 91% with our performance-based pricing — you only pay per alert.

Our setup is quick and easy, and you can cancel anytime.
Stop money holds or save your account
If you're in Stripe's high-risk program, we'll help you get out.

Getting out will remove any money holds and prevent account termination. Letting you process payments smoothly and without worry.
Accept more payments
Tired of blocking payments due to high chargeback rates? We can help.

By preventing chargebacks, we enable you to accept more payments without exceeding your Stripes chargeback limit.

Perguntas frequentes

Aqui estão as perguntas mais frequentes que recebemos sobre o Chargeback.

How much does it cost?

You're only charged when we provide an alert. And every alert is a chargeback stopped. For a more detailed overview, please visit our pricing page.

Which integrations do you support?

Currently, we support Stripe, Shopify Payments, Braintree, Chargebee, and Recurly. We also plan to expand our integration to include Klarna and Adyen.

What is Chargeback?

Chargeback is a chargeback prevention service designed to do exactly what its name suggests—prevent chargebacks.

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We achieve this by alerting you about transactions in which the customer has just requested a chargeback. We will then automatically refund these transactions before they escalate into chargebacks.

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This helps reduce your chargeback rate, lower fees, and minimize potential payment processor issues.

Can I cancel anytime?

Yes, you can cancel our service at any time.

How fast until we are live?

Integration with your payment processor typically takes a few minutes. Depending on the system you activate, we aim to have you live within 12 hours.

What is an alert?

A chargeback alert notifies you of incoming chargebacks 24-48 hours before they're officially filed.

‍

This allows you to automatically issue a refund to avoid the chargeback. Reducing your chargeback rate, lowering fees, and minimizing potential payment processor issues.

Is there an onboarding fee, contracts, or monthly minimums?

We have no onboarding fees, no contracts, or monthly minimums. Chargeback is free to start, and we only charge per alert.

Is ongoing management required after setup?

No, there is no ongoing management needed. The setup takes just a few minutes, and then our system runs on autopilot, allowing you to focus on growing your business without distractions.

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