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Stripe Marketplace

Download our Stripe App to integrate Chargeback with Stripe.

View on Stripe Marketplace
Shopify App Store

Get our Shopify App to integrate 
Chargeback with Shopify Payments.

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Help center

Visit our help center to explore helpful articles.

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Frequently asked questions

Here are the most frequently asked questions we get about Chargeback.

Will this protect my payment processor?

Yes. Chargeback alerts are the best way to keep your processor happy. Lowering your chargeback rate helps you avoid money holds, fines, rolling reserves, and even getting shut down.

How much does it cost?

You're only charged when we provide an alert. And every alert is a chargeback stopped. For a more detailed overview, please visit our pricing page.

Is there an onboarding fee, contracts, or monthly minimums?

We have no onboarding fees, no contracts, or monthly minimums. Chargeback is free to start, and we only charge per alert.

What is an alert?

A chargeback alert notifies you of incoming chargebacks 24-72 hours before they're officially filed.

This allows you to automatically issue a refund to avoid the chargeback. Reducing your chargeback rate, lowering fees, and minimizing potential payment processor issues.

How fast until we are live?

Integration with your payment processor typically takes a few minutes. Depending on the system you activate, we aim to have you live within 12 hours.

Can I cancel anytime?

Yes, you can cancel our service at any time.